FREQUENTLY ASKED QUESTIONS

We won’t pressure you into a property that’s not right for you. If it takes a little time, that’s alright — we’ll keep searching, inspecting, and guiding you until you’re confident you’ve found the perfect home.

Most lenders require 10–20%, but some government schemes allow as little as 5% without Lenders Mortgage Insurance (LMI). Please note that we are not licensed mortgage brokers and would prefer to leave this question to the experts. We work with several excellent mortgage brokers, so feel free to reach out, and we will connect you with one that may suit your needs best based on your situation.

Off-market homes aren’t publicly listed, leading to less competition and more time to assess the property. We access these through our connections with agents, giving you greater choice and better opportunities.

Yes. At Heims, you’ll work directly with our director, a licensed buyers agent in NSW from start to finish. No juniors or handovers. You receive tailored support throughout the entire process. Spots are limited, so connect with us sooner rather than later.

Most of our first-time home buyers secure a property within 2 to 6 weeks. It depends on your readiness and how quickly the right opportunity arises, but we act promptly without rushing the process.

Absolutely. We inspect properties on your behalf each time, assess the pros and cons, conduct all due diligence, and manage all negotiations to secure the best deal for you, whether it’s a private sale or auction. Our clients don't interact with the real estate agents at all.

We charge a transparent fixed fee—no hidden costs and no percentage-based commission. You’ll know exactly what you’re paying right from the start, allowing you to budget with confidence. Our priority is to achieve the best result for you, not to upsell.